Orthopedic Nurse Navigators can go by many names, including Joint Care Coordinator, Ortho Clinical Coordinator, Orthopedic Care Coordinator, or Total Joint Program Coordinator.
These nurses are dedicated to navigating patients across the episode of care, making sure patients are prepared for surgery, and helping them be compliant with their discharge instructions and follow-up care to avoid preventable readmissions. They act as a single resource for patients to call when they have questions or concerns and they coordinate transitions between the surgeon’s office and the hospital, as well as rehab and home care providers. Their job is a balance of patient experience and case management roles. They often teach joint classes and coordinate discharge planning.