UW Health’s The American Center is the central location for joint replacement surgeries performed by the University of Wisconsin School of Medicine and Public Health orthopedic surgeons. The orthopedic team mapped out and evaluated the patient experience before opening the new facility in 2015 to optimize outcomes. Patients undergo the Joints 101 class before surgery, and a patient navigator guides patients through the joint replacement process. The center was the first in Wisconsin to launch TotalCare, an online experience powered by Wellbe that gives patients on-demand video guidance through hip and knee replacement surgery and rehabilitation. UW Health has seen 11 percent to 15 percent shorter lengths of stay for joint replacement surgery, 12 percent fewer discharges to post-acute care facilities and 28 percent to 43 percent fewer readmissions among engaged patients. Read more from Becker’s.