New Online Program at Methodist Dallas Medical Center Helps Patients Navigate Joint Replacement Surgery


logoDallas, TX – January 5, 2015 – Planning for and recovering from joint replacement surgery can be an intimidating and unfamiliar path. Fortunately, patients at Methodist Dallas Medical Center now have an online program to help guide them through the challenges. The hospital is the first in North Texas to use a new web and mobile approach that blends patient navigation technology with nursing coordination to help patients be active participants in their care.

Methodist Health System offers complete care for patients needing surgery to replace painful hip or knee joints damaged by injury, deformity, or degenerative diseases such as arthritis. The Methodist Joint Academy has helped prepare hundreds of patients to achieve the best possible surgical outcome, a speedy recovery, and a faster return to normal daily activities.

An online Guided CarePath, designed by Madison, Wisconsin-based Wellbe, has now been fully integrated with all aspects of the Methodist Dallas surgery program — pre-admissions testing, Joint Academy class, and physical therapy — to create a single, streamlined experience. Offering this new free resource to patients further demonstrates the commitment of Methodist Dallas to quality outcomes for its patients and the highest levels of patient satisfaction.

“As a Joint Commission certified hip and knee replacement center, we are champions of patient self-management, as well as continuous performance measurement and improvement,” said John Vo, Director of Neurosurgery and Orthopedics at Methodist Dallas Medical Center. “With this new tool we can strengthen our connection with our patients beyond the hospital walls to help them on their journeys, while also collecting feedback to continually improve our processes.”

A patient’s care plan is accessible 24 hours a day via the web on any device. Methodist Dallas staff members enroll patients when they are scheduled for surgery, and the program guides patients step-by-step through preparation, hospital stay and recovery from surgery. Everything patients need to know, do and keep track of is conveniently provided to them at just the right time.

Enrolled patients get online access to all the information they need right when they need it along the journey of care, including:

  • Timely guidance on what to do and what’s coming up next
  • Checklists and reminders to make the surgical journey less stressful
  • Convenient check-ins to make sure they stay on track with their care plan
  • Ability to do planning and complete forms online to simplify paperwork
  • Surveys to provide the surgeon and orthopedic team with important feedback
  • Updates delivered to family members as patients progress through the program

“The added care navigation – available anywhere and anytime – helps improve outcomes, reduces risks of setbacks, and enhances the patient experience,” said James Dias, CEO of Wellbe. “Methodist Dallas is taking a bold step into the future of connected care by using advanced engagement techniques to meet patients’ demand for increased involvement and collaboration in their healthcare.”

About Methodist Health System
Guided by the founding principles of life, learning, and compassion, Methodist Health System (Methodist) provides quality, integrated care to improve and save the lives of individuals and families throughout North Texas. Methodist Dallas Medical Center, Methodist Charlton Medical Center, Methodist Mansfield Medical Center, Methodist Richardson Medical Center, and Methodist Family Health Centers are part of the nonprofit Methodist Health System, which is affiliated by covenant with the North Texas Conference of The United Methodist Church. Additional information is available at MethodistHealthSystem.org. Connect with them through Facebook, YouTube and Twitter at MethodistHealthSystem.org/SocialMedia.

About Wellbe (http://www.wellbe.me)
Wellbe, the inventor of the cloud-based Guided CarePath®, works with health providers to engage patients as partners in their episodes of care. Our Guided CarePaths empower patients to navigate and take the actions and decisions required to achieve better outcomes at lower costs. High-performing hospitals use Wellbe’s Connected Care solutions to improve the experience and efficiency of helping patients to succeed with their medical treatments and surgeries.