5 Things Hospitals Can Learn About Patient Engagement From Netflix


Since its inception in 1997, the video streaming and DVD distribution company Netflix has grown into an internationally recognized giant in the entertainment world. In July of this year, the business reported that its subscriber base had grown to 65.55 million, according to Business Insider. There’s no denying that the company has captured the attention of its target audience.

Netflix understands what drives the modern consumer and has carefully tuned and shaped its offerings and service delivery model to maximize long-term consumer engagement. What can health care learn from them? Here are 5 things to start:

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